FAQ
1. How do I determine my size?
- All of our products fits "true to size". We provide a detailed size chart in each product description. Please refer to these charts to find the right size for you. When picking your size, please choose carefully as we can't guarantee alterations if it doesn't fit. If you have any questions or need further assistance, feel free to contact our customer support team.
2. How can I track my order?
- You will receive a shipping confirmation email with a tracking number once your order is dispatched. You can use this tracking number to monitor the status of your shipment. If you have any issues, please contact our customer support team.
3. Do you ship internationally?
- Yes, we offer international shipping. Delivery times may vary depending on your location but it usually takes our customers 4-10 business days to get their package delivered. Reach out to us if you have any questions about shipping.
4. What payment methods do you accept?
- We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment gateways. Your payment information is always safe and secure with us.
5. Can I cancel or modify my order after it's been placed?
- If you need to make changes to your order, please contact us as soon as possible. We'll do our best to accommodate your request, but once your order has been processed and shipped, changes may not be possible.
6. How can I contact your customer support team?
- You can reach our customer support team by visiting our Contact Us page. We're available to assist you with any questions, concerns, or issues you may have.
7. How can I stay updated on your latest collections and promotions?
- Follow us on social media for the latest news and updates: @balletshirts on all platforms.
If you have additional questions or need further assistance, please don't hesitate to reach out to our customer support team. We're here to help!